News
Why am I being referred to another company to handle my claim?
3 November 2020
The insurance is arranged by Crispin Speers & Partners but is, in fact, a contract between your employer and certain underwriters atLloyd’s Insurance Company S.A under which you…
Read Full ArticleLeaving employment
3 November 2020
CSPEU provides insurance to companies for the benefit of employees. The travel insurance you have through your employer will therefore expire at the end of the month in which you…
Read Full ArticleHow long can I be away for?
3 November 2020
The maximum period for which you can be away is shown on the schedule. The schedule can be found in the full policy wording available through your employer. Any trip…
Read Full ArticleDo I need a winter sports extension to visit Santa?
3 November 2020
The insurance explicitly states that you do not need to elect winter sports cover to undertake ice skating, dog sledding and travelling on commercially operated transport that takes you from…
Read Full ArticleWho is the insurer on the travel insurance?
3 November 2020
The details of the insurer can be found in the full certificate wording that is available through your employer. Where the insurance carries the Lloyd’s Insurance Company S.A…
Read Full ArticleHow do I get my Personal Accident policy document?
3 November 2020
The insurance has been arranged with your employer who has a responsibility to make this available to you from the point at which the election window opened. If you would…
Read Full ArticleI need to make a claim what should I do?
3 November 2020
You should refer to the documentation that you received at the outset which contains details of the company appointed to handle claims. Their details also appear in the policy document…
Read Full ArticleWhen will the policy pay a claim?
3 November 2020
The insurance pays compensation when an insured person suffers a serious injury as a result of an accident. If you have been involved in an accident you should refer to…
Read Full ArticleWhat Information should I receive from CSPEU?
3 November 2020
We issue a confirmation of cover email which shows your election details and some details about the cover. This includes information about how to make a claim. To issue this…
Read Full ArticleWhat happens when I leave my company’s employment?
3 November 2020
The scheme will contain rules about what happens when you leave. You should refer to the policy wording for details. As a general guideline, most policies discontinue cover at the…
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